+44-20-3695-1294 (ID:125117)
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Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will open. It offers exhaustive info about all the actions that you can perform on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide assortment of educational video clips describing how to work with our Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by actual users and offers real solutions. We regulary update our Frequently Asked Questions section with new articles in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7 and ready to assist you with any query. Each support ticket you send will be answered in less than 1 hour (the average response time being just 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 125117

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com